| Topic Area |
Contact |
Extension |
| You may directly call any MLS staff member listed below by dialing (630) 734 and then the appropriate extension number. |
Primary Contacts |
| MilAcq |
Beverly Curley |
5163 |
| MilAdmin/Create Lists |
Mary Lou Coffman |
5157 |
| MilCat |
Tony Siciliano |
5143 |
| MilCirc |
Renee Clanton or Beverly Curley |
5169 or 5163 |
| MilSerials |
Tony Siciliano |
5143 |
| Encore |
Dave Pacin |
5151 |
| WebPac |
Dave Pacin |
5151 |
| |
|
|
| Ecommerce |
Renee Clanton or Beverly Curley |
5169 or 5163 |
| |
|
|
| Logins/Passwords |
Dave Pacin |
5151 |
| |
|
|
| Reciprocal Borrowing |
Edlyn LeFevour |
5161 |
| |
|
|
| Reports and Notices |
Dave Pacin |
5151 |
| |
|
|
| SWAN Access / Connectivity |
Dave Pacin |
5151 |
| |
|
|
| SWAN Membership |
Aaron Skog |
5122 |
| |
|
|
| Training and Documentation |
Kate Boyle |
5162 |
| |
|
|
Miscelleanous |
| Supply orders |
mlsorders@versatilecsi.com |
5156 |
| Request Days Closed Table updates |
Email request to SWAN Member Services |
| Want to subscribe to “swancom” (SWAN’s email list) |
Send an email with “subscribe” in the subject line to:swancom-request@mls.lib.il.us
|
Online Forms |
| Acquisitions options |
Acqusitions Options |
| MilAcq login options |
MilAcq Login Options |
| MilCat login options |
MilCat Login Options |
| Circulation options |
Circulation Options |
| MilCirc login options |
MilCirc Login Options |
| MilSerials login options |
MilSerials Login Options |
| Report a locked record |
Unlock Record Request |
|
| You may directly call any MLS staff member listed below by dialing (630) 734 and then the appropriate extension number. |
| Aaron Skog, Director of SWAN Services |
skoga@mls.lib.il.us |
5122 |
| Kate Boyle, SWAN Member Services Manager |
boylek@mls.lib.il.us |
5162 |
| Renee Clanton, SWAN Member Services Consultant |
clantonr@mls.lib.il.us |
5169 |
| Mary Lou Coffman, SWAN Special Projects Assistant |
coffmanm@mls.lib.il.us |
5157 |
| Beverly Curley, SWAN Member Services Consultant |
curleyb@mls.lib.il.us |
5163 |
| McKinley Davis, SWAN Member Services Support Analyst |
davism@mls.lib.il.us |
5155 |
| Dan Graham, Versatile |
versatile@mls.lib.il.us |
5156 |
| Dina Gritsak, SWAN Member Services Support Clerk |
gritsakd@mls.lib.il.us |
5134 |
| Edlyn LeFevour, SWAN Member Services Support Analyst |
lefevoure@mls.lib.il.us |
5161 |
| Dave Pacin, SWAN Support Specialist |
pacind@mls.lib.il.us |
5151 |
| Angela Puckett, SWAN Bibliographic Services Clerk |
pucketta@mls.lib.il.us |
5180 |
| Tony Siciliano, SWAN Bibliographic Services Manager |
sicilianot@mls.lib.il.us |
5143 |
| Sue Stupar, SWAN Bibliographic Services Assistant |
stupars@mls.lib.il.us |
5158 |
| SWAN Fax |
|
5050 |
| SWAN Member Services |
softwaresupport@mls.lib.il.us |
5153 |
SWAN Hours & Availability |
| SWAN is up and available online nearly 23 hours a day, 7 days a week! |
SWAN assistance is available to you during the following
hours:
- 7:30 am to 10:30 pm Monday-Friday
- 9:00 am to 5:30 pm Saturday
- 11:00 am to 5:30 pm Sunday
|
| |
SWAN Website |
| SWAN website: http://www.mls.lib.il.us/swan/index.asp |