SWAN Whom to Call

Topic Area Contact
Extension
You may directly call any MLS staff member listed below by dialing (630) 734 and then the appropriate extension number.

Primary Contacts

MilAcq Beverly Curley
5163
MilAdmin/Create Lists Mary Lou Coffman
5157
MilCat Tony Siciliano
5143
MilCirc Renee Clanton or Beverly Curley
5169 or 5163
MilSerials Tony Siciliano
5143
Encore Dave Pacin
5151
WebPac Dave Pacin
5151
     
Ecommerce Renee Clanton or Beverly Curley
5169 or 5163
     
Logins/Passwords Dave Pacin
5151
     
Reciprocal Borrowing Edlyn LeFevour
5161
     
Reports and Notices Dave Pacin
5151
     
SWAN Access / Connectivity Dave Pacin
5151
     
SWAN Membership Aaron Skog
5122
     
Training and Documentation Kate Boyle
5162
     

Miscelleanous

Supply orders mlsorders@versatilecsi.com
5156
Request Days Closed Table updates Email request to SWAN Member Services
 
Want to subscribe to “swancom” (SWAN’s email list) Send an email with “subscribe” in the subject line to:swancom-request@mls.lib.il.us

Online Forms

Acquisitions options Acqusitions Options
MilAcq login options MilAcq Login Options 
MilCat login options MilCat Login Options  
Circulation options Circulation Options 
MilCirc login options MilCirc Login Options
MilSerials login options MilSerials Login Options  
Report a locked record Unlock Record Request

SWAN Staff (also see the MLS Staff Directory)

You may directly call any MLS staff member listed below by dialing (630) 734 and then the appropriate extension number.
Aaron Skog, Director of SWAN Services skoga@mls.lib.il.us
5122
Kate Boyle, SWAN Member Services Manager boylek@mls.lib.il.us 5162
Renee Clanton, SWAN Member Services Consultant clantonr@mls.lib.il.us
5169
Mary Lou Coffman, SWAN Special Projects Assistant coffmanm@mls.lib.il.us
5157
Beverly Curley, SWAN Member Services Consultant curleyb@mls.lib.il.us
5163
McKinley Davis, SWAN Member Services Support Analyst davism@mls.lib.il.us
5155
Dan Graham, Versatile versatile@mls.lib.il.us
5156
Dina Gritsak, SWAN Member Services Support Clerk gritsakd@mls.lib.il.us
5134
Edlyn LeFevour, SWAN Member Services Support Analyst lefevoure@mls.lib.il.us
5161
Dave Pacin, SWAN Support Specialist pacind@mls.lib.il.us
5151
Angela Puckett, SWAN Bibliographic Services Clerk pucketta@mls.lib.il.us
5180
Tony Siciliano, SWAN Bibliographic Services Manager sicilianot@mls.lib.il.us
5143
Sue Stupar, SWAN Bibliographic Services Assistant stupars@mls.lib.il.us
5158
SWAN Fax  
5050
SWAN Member Services softwaresupport@mls.lib.il.us
5153

SWAN Hours & Availability

SWAN is up and available online nearly 23 hours a day, 7 days a week!
SWAN assistance is available to you during the following hours:
  • 7:30 am to 10:30 pm Monday-Friday
  • 9:00 am to 5:30 pm Saturday
  • 11:00 am to 5:30 pm  Sunday  
 

SWAN Website

SWAN website: http://www.mls.lib.il.us/swan/index.asp